Welcome to our website. We hope you find all the information useful and informative.

We are a well established dog grooming training school offering high quality dog grooming tuition.

We won the title of UK Grooming School of the Year 2014, we were selected as a finalist for this award in 2013 and 2016 and we were selected as a finalist for UK Grooming Business of the Year in 2009. We hope our dog grooming courses live up to this reputation

Please use the links at the top of the page to navigate our website.


 

 WE ARE THE SOLE UK DISTRIBUTORS OF 

DEMEL'EX

 DE-MATTING SPRAY

'OFTEN COPIED, NEVER EQUALLED'

                  (Online orders - purchases available)

  Demel'ex - 3 times winner of 'Best Product' in the Liz Paul Industry Awards

click here or visit our Demel'ex web page 




 

 Introduction To Canine Design Grooming Academy and Grooming Parlour

 

WE HOPE YOU FIND THE INFORMATION YOU NEED,  BUT PLEASE DO PHONE US ON 01749 830723  OR SEND US AN ENQUIRY FORM IF THERE IS  ANY FURTHER INFORMATION YOU REQUIRE.

 

Emmipet Ultrasonic Independent Distributor - copy and paste this link for our web shop - https://lesleygarratt.emmi-ultrasonic.de/en/shop/id/66


ABOUT US

Canine Design is an award winning dog grooming salon and training school established by Lesley Garratt, LCGI, GMG in 1992.  Lesley is passionate about dogs and their welfare and our ethos at Canine Design is that every dog passing through our doors should have the most pleasant experience possible.  For this reason, we may sometimes make recommendations regarding how your dog should be groomed.  These recommendations will always be for the benefit of your dog's welfare - we will not undertake anything which will be stressful or unpleasant - your dog's welfare and comfort is at the heart of what we do.  At Canine Design we only employ the kindest and most skilled staff, we use top quality, non-animal tested products and we take the time needed to give your dog the best possible experience.  Here are our terms and conditions.  If you have any questions or would like to make a booking, please do not hesitate to contact us either by telephone on 01749 830723 or by email on caninedesignltd@gmail.com.  We look forward to meeting you and your dog.

TERMS AND CONDITIONS

PUPPY SESSIONS

We offer a free puppy acclimatisation session before taking on a new client. This consists of acclimatising the puppy to the sights and sounds of the grooming salon and reassuring them that this is an enjoyable place to be.  These sessions are free of charge and are highly recommended to ensure your dog has a lifetime of enjoyable experiences at our salon.  We will also give you advice on how to groom your dog and care for his coat between grooming appointments.  We do not generally advise a full groom on the first visit.

 

MATTED COATS

 'HUMANITY BEFORE VANITY'

PLEASE NOTE IF YOUR DOG IS MATTED, UNDER NO CIRCUMSTANCES WILL WE SPEND MANY HOURS GROOMING OUT THE MATTS.  20 MINUTES IS THE MAXIMUM TIME WE WILL SPEND DE-MATTING - WE BELIEVE IT IS CRUEL TO SPEND ANY LONGER THAN THIS, SO IF YOU BRING YOUR DOG TO US WITH A COAT IN A NEGLECTED, MATTED STATE, PLEASE BE PREPARED FOR IT TO LOOK VERY DIFFERENT ON COLLECTION.  THE MAJORITY OF DOGS LOVE COMING TO OUR SALON BECAUSE THEY HAVE AN ENJOYABLE, PAIN FREE TIME WHEN THEY ARE WITH US, AND THIS IS HOW WE WOULD LIKE IT TO STAY.  REMEMBER, IT IS YOUR RESPONSIBILITY TO BRUSH YOUR OWN DOG "IF YOU DON'T BRUSHY BRUSHY, WE WILL CLIPPY CLIPPY"

CANCELLATIONS

 Please allow at least 24hrs notice if you are unable to attend your appointment. Missed appointments with less than 24 hours notice will be charged 50% of the usual fee and future appointments will require pre-payment.

NEW CLIENTS

Please note we require a £15 non-refundable deposit for all bookings from new clients.  This fee will be deducted from the price of the groom.

FLEAS

Please do not bring any dog or cat to the salon with fleas. Treatment should take place at home first to avoid spread to other pets. If a serious infestation is discovered on your pet and they have already been admitted to the salon, a further charge of £10 will be payable to cover time and products necessary to fumigate the salon.

LATE ARRIVALS

Please be punctual for your appointment. If you are more than 20 minutes late we may not be able to groom your pet.

TOILETING

Please make sure your dog has had the opportunity to relieve him/herself before entering the salon. It is stressful for your dog and unpleasant for us if we have to clear up accidents.  

HEALTH OF YOUR DOG

We will carry out a full health check on your pet whilst it is at our salon and will inform you of any abnormalities we may find, if any. Please inform us of any health issues we need to be aware of when grooming your dog, including any allergies, medication etc.  

TEMPERAMENT ISSUES 

Please inform us if your pet has any known behavioural issues, especially aggressive tendencies. We reserve the right to refuse to groom any pet if we and/or your pet are at risk.  If your pet is stressed or anxious, we may need to groom them over several sessions, or refer to a vet for grooming under sedation. Sessions will be charged accordingly.

PRICES

Please note the cost of grooms depends upon your pet’s coat condition and temperament. Prices quoted are ‘from’ and are based on pets who visit the salon regularly and are well maintained at home between visits.

INSURANCE

We are fully insured.

ULTRASONIC TEETH CLEANING

We are able to offer ultrasonic teeth cleaning. This process is a gentle, non-invasive, no vibration treatment with the use of an ultrasonic toothbrush, which will help to reduce and remove plaque and tartar from your dog’s teeth, kill bacteria in the mouth and heal gums.  It is best used as a preventative treatment, starting when your dog or cat is young, in order to prevent future problems.  Many people are unaware that around 80% of dogs have dental issues from the age of around 2-3 years old and poor dental health can lead to other serious health issues, such as organ failure and death. 

CATS

We now offer cat grooming. This is only currently offered once a month on our ‘cat only’ days so places are very limited.  We do not have dogs and cats in the salon at the same time.

Canine Design is a four star quality assured PIF accredited grooming salon

 

 


Please visit our individual pages (The Salon) for your dog grooming or (The Academy) for grooming tuition


About our Salon

Canine Design Grooming Salon is a modern, well equipped, clean & spacious grooming salon where we give the best care available to your pet.

CLICK HERE

About our Grooming Academy

Canine Design Grooming Acedemy courses are tailored to individual needs your own learning speed and requirements, All tuition is to C&G standards

CLICK HERE 

 

 

 

Lesley Garratt LCGI, GMG,

Member of the Guild of Master Groomers


Summit Accredited Training and Assessment Centre

Higher Diploma in Dog Grooming

Adult Education Cert.  NVQ 7306 Level III


Training Hours are

10:00 am to 4:00 pm Monday to Thursday

and can be varied to suit your requirements (please Ask)


SALON OPENING HOURS:

Monday - Thursday 9 a.m. - 4.30 p.m.

Friday/Saturday by appointment only

Sunday - CLOSED

WE OFFER FREE TASTER DAYS - NEXT DATE 

MONDAY 19 AUGUST 2019

PLEASE CALL US ON (01749) 830723 OR EMAIL LESLEY ON caninedesignltd@gmail.com TO REGISTER



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We accept all major debit and credit cards for courses.  Cash or cheque only for the salon.


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